Manual or Automatic?

No, we’re not blogging about cars today.  But we do like the metaphor.  The question has to do with the importance of a compliance manual as part of your import or export compliance program.  Many “best practices” say it’s essential, but is it in all situations?

The process of actually writing a manual can be daunting.  And when it comes to that all-important “management buy-in”, if management takes it seriously, it can get down-right political.  It’s no wonder many importers and exporters rely on outside sources, whether an off-the-shelf canned product, or something custom drafted by a consultant or attorney.  But is there a one-size-fits-all?  Does that contracted help just sell you their off-the-shelf canned product?

The more comprehensive of manuals are usually just a rehash of the regulations.  They are so hefty that they are never read, but sit on the top bookshelf and collect dust.  Moreover, it can be a constant job to maintain them, to update them, as the regulations change.  I’ve seen many that are years out of date.

A more abbreviated manual is more apt to actually be read, and easier to maintain, but really doesn’t provide much guidance.  It is often just a quick fix for show.

On the other hand, experts, geeks and gurus don’t need manuals.  They operate on automatic.  And if they need some extra help, they turn to the actual regulations.  So why not just make the regulations your manual and be done with it?  And then it’s the government’s responsibility to update it.  Your tax dollars at work.

Think about a really good cook.  Do they follow a recipe?  Or do they just automatically know when something is just right?  Think about when you drive a car.  Do you keep driving instructions at arms’ length?  Or do just automatically know to slow down for a curve?

So, manual or automatic?  I suppose it depends on the organization, its size, its diversity, its employee turnover, and whether or not there is a full time person to simply manage the manual.

What do you think?

Blind Mules

This story at CNN grabbed my attention:

‘Blind mules’ unknowingly ferry drugs across the U.S.-Mexico border

It’s the tale of a SENTRI pass holder on the U.S. / Mexican border.  The SENTRI program is designed for those whose daily affairs require frequent border crossings.  Those qualified into SENTRI will use designated lanes at the border to receive expedited processing, and fewer inspections, from U.S. Customs and Border Protection, with the understanding that they will drive across with nothing in the trunks of their cars.

But there are still random inspections.  And in this case, two bundles of marijuana were found in the trunk.  The individual was arrested, detained, tried and convicted of possession with intent to distribute, and faced several years in jail.

Only he was a victim.  A blind mule.  He was targeted by the real drug smugglers simply because he held a SENTRI pass.  Read the story for the full details.

So, could C-TPAT cargo be similarly targeted for smuggling?  For terrorism?  Expedited processing.  Fewer inspections.  And for the terrorist, the opportunity to score points against the very program designed to stop him.

Your thoughts?

Iran to Return Drone to Obama?

What is this?  A softening of relations?  An olive branch?

Nah!  As reported at CNN.com, Iranian company wants to send toy drone to Obama.

But wouldn’t OFAC have something to say about it?  Actually, gifts valued at $100 or less are excepted from OFAC restrictions, which should be under the $200 value limit for Presidential gifts.  But I believe the President would be required to pay the duty, which for toys and models classified as 9503.00.0090 would be the Column 2 rate of duty of 70%.

Mutant Rights

This is fun. It’s a podcast from Radiolab about whether Marvel Comics X-Men action figures are human, and classified as dolls at 12% duty, or non-human, and thus classified as toys at 6.8% duty.  It’s written for the layman, so us hard core Import Export Geeks will find it a little simplistic.  Enjoy.

(Sorry, not a video. For your ears only, darling.)

Times a-Changin'

We’ve been busy over the holidays, making a few changes around here.

Note to self:  Wear only solid shirts in videos.  Stripes cause too much strobing.

TEDxRainier

In November, I had the distinct pleasure of attending TEDxRainier in Seattle.  These are kind of like mini-TED conferences.  (I would have posted sooner, but they were a little slow in making them available.)

Entertaining, yes.  Enlightening, yes.

In the afternoon session, not on the program, in walks our own local celebrity, holding a map, and looking lost.  He tells the moderator he’s looking for Red Square and, motioning to the trademark red carpet, asks if this is it.  Here is Rick Steves‘ talk:

Death to ethnocentricity!

The first reader to spot the Geek in the audience and email me the time mark in the video wins their choice of one of the two current Import Export Geeks course offerings.  OK, the first two readers.

More TEDxRainier talks here.

TEDx.  Been there.  Done that.  Do it again?  You bet!

The Ruling that Binds

When you import goods into the U.S., the tariff classification is important as it sets the rate of import duty.  When duty rates range from free to 10% or more, this can make a big difference in your landed cost.  So you don’t want U.S. Customs and Border Protection (CBP) “correcting” the classification after you’ve already sold your product to customers.

CBP has a formal process where importers may obtain administrative rulings on various matters.  When it comes to classification, these are often referred to as binding rulings, because they are binding on all ports of entry.  But these can also be binding on you, the importer.

Yes, CBP will tell you that it is a good idea to seek a binding classification ruling.  After all, the government is always more than happy to peek into your affairs.  Customs brokers, consultants and attorneys will also encourage binding rulings because – and some of my professional friends will hate me for this – they can make a lot of money charging you for doing it for you.

So why might you not want to get a binding ruling?

First of all, you might not end up with the ruling you were hoping for.  Suppose you are shooting for a classification with a duty rate of, say, 2.2%, and CBP rejects your suggestion, giving you instead a classification with a rate of 3.5%.  That classification and duty rate will now be binding on both Customs and you at all ports of entry.

Suppose CBP was wrong; perhaps you failed to provide them with enough detail in your request.  The way to fix it is with another ruling, by filing a protest on an entry subject to that ruling.  You still have to pay the higher rate of duty and won’t get your refund until the protest is finalized and the new ruling overturns the original.  If you have hundreds of entries in the meantime, you have to file protests on all of those other entries.  You can have a lot of entries, and a lot of money in duties, tied up for a very long time.

Second, when you’ve been granted a binding ruling, the regulations require that ruling to be referenced on all entries of that commodity.  But the customs broker filing the entry needs to know about the ruling.  Too often, that information is not conveyed to a new employee of the broker, to a branch office of the broker in another port, or to your new customs broker should you change brokers.  Failure to reference the ruling on an entry of that product is a violation.  This is a common mistake, and CBP knows it, so it’s their low hanging fruit in an audit.

So what’s an importer to do?  Here’s my suggestion.

To properly do a ruling request – to be absolutely sure CBP fully understands the product and gives you the correct classification – you must provide a considerable amount of information – technical details, references to other rulings to support your position, even product samples.  When you get all of that information together, stop.  Don’t submit the request.  At that point, you have fulfilled you Reasonable Care standard.  Keep in a safe place.  If CBP ever challenges the classification, it should be enough to prove your case, without the need for a binding ruling.  Only if find yourself at an impasse, should you actually seek a binding ruling, because at that point, you have nothing to lose.

You should always keep good records to back up your decisions on import matters.  I just don’t think you always need to volunteer that information to CBP.

Getting There is Half the Fun

You’re a distributor of firearms.  You’ve just landed your first international sale of sub-machine guns to the Austrian Bundespolizei.  They have their authorization from their government.  You’ve got your DSP-5 from the U.S. State Department, even naming your favorite freight forwarder.  And that forwarder has just quoted you a great rate on a reliable German airline.  Shipment is on the way.  Time to celebrate!

At about the second round of drinks, your cell phone rings.  The German Federal Office of Economics and Export Control has just detained your shipment at Frankfurt.  Seems they require a permit for munitions to transit Germany.  Delays.  Penalties. Legal fees.  Unhappy customer.  Potential loss of sale.  Better not order that third round of drinks.

Your freight forwarder, always looking out for the best deal for you, found a better price on an airline that required a change of planes in Germany.  You should have required a non-stop flight.  Yes, that would have cost more.  Or would it?

Could you have violated U.S. laws?

22 CFR 123.9(d), the International Traffic in Arms Regulations (ITAR), says:

The written approval of the Directorate of Defense Trade Controls must be obtained before reselling, transferring, transshipping on a non-continuous voyage, or disposing of a defense article in any country other than the country of ultimate destination, or anyone other than the authorized enduser, as stated on the Shipper’s Export Declaration in cases where an exemption is claimed under this subchapter.

Emphasis is mine, as I believe our above scenario would be a non-continuous voyage.  Still, you should review the Conditions and Provisos of your State Department license.

For non-ITAR commodities, take a look at 15 CFR 736.2(b)(8), from the Export Administration Regulations (EAR):

General Prohibition Eight—In transit shipments and items to be unladen from vessels or aircraft (Intransit) —(i) Unlading and shipping in transit. You may not export or reexport an item through or transit through a country listed in paragraph (b)(8)(ii) of this section unless a License Exception or license authorizes such an export or reexport directly to such a country of transit, or unless such an export or reexport is eligible to such a country of transit without a license.

(ii) Country scope. This General Prohibition Eight applies to Armenia, Azerbaijan, Belarus, Cambodia, Cuba, Georgia, Kazakhstan, Kyrgyzstan, Laos, Mongolia, North Korea, Russia, Tajikistan, Turkmenistan, Ukraine, Uzbekistan, Vietnam.

Always remember to review your routings with your freight forwarder, particularly for controlled commodities.  Sometimes, the safest distance between two points is a straight line.

Steve Jobs: 1955 - 2011

Entrepreneur.  Innovator. Visionary. Designer.

Those of us who aspire to great design in eLearning and presentation (and they are connected at the hip) know that presentation was one of his arts.  Witness any Apple product release:

Did you ever wonder what this pocket was for:

The world’s thinnest notebook:

Apple reinvents the phone:

See any bullet points?

He got John Skully to leave Pepsi for Apple by offering him the choice to “sell sugar water for the rest of your life or come with me and change the world”.

Steve Jobs changed the world.  Now go change yours.

Ten Years

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It was the most peculiar job interview I’d ever had.  People coming to and going from the conference room, whispering, their thoughts clearly somewhere else.  In the car earlier, I’d had the radio off, focusing on what I wanted to say, so I was completely unaware.  I didn’t get the job.  Did they think I was insensitive?  I believe they’d lost some people that day.

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Life changing moments.  Like Pearl Harbor.  Or the Kennedy assignation.  Even the lives of the most cold hearted have changed, and we take our shoes off at the airport.

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Those of us who work in international trade know the changes.  Tighter security.  More scrutiny.  Increased penalties – BIS export penalties by 2,500%, from $10,000 to $250,000.

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The Customs-Trade Partnership Against Terrorism.  The Container Security Initiative.  The Importer Security Filing.  Are these things working?  Are we safer?  Are these effective preventative measures?  Or expensive Band-Aids?

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After the billions that have been spent, by both the Federal Government and private industry, and in the end, from our own pocketbooks, are we winning this War on Terror?  Or are the terrorists winning, as our business and our lifestyle bleeds from our own collateral damage?

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We may never know.  But, we will never forget.

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  • Tribute in Light, Public Domain
  • Fragment from one of the airplanes that struck the World Trade Center.  Courtesy New York State Museum.  Photograph by Ira Block.
  • Helmet belonging to deceased FDNY member Kevin M. Prior. (Reuters/Lucas Jackson)

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